AI chatbot development in Dubai

No, we build the chatbot on your own content, prices and policies, so it answers from what your business actually says instead of guessing. When a question falls outside what it knows, it says so and passes the customer to a person on your team.

Yes, the chatbot replies naturally in English or Arabic, matching whichever language your customer writes in, so one assistant serves customers across the UAE and the GCC. If your content is only in English, we write or translate the Arabic in-house.

Yes, we build one assistant that answers on your website and on WhatsApp, with the same knowledge and tone of voice. A customer who messages late at night gets a useful answer instead of a dead contact form.

When the chatbot cannot answer, it hands the conversation to a person on your team. We set clear rules for when to escalate, so customers never get stuck in a loop — the assistant handles the routine, and your team steps in for anything sensitive or complex.

Yes, the chatbot can connect to your CRM, inbox and spreadsheets, with each connection agreed in writing before work starts. Without an integration, it cannot see live stock, delivery status or order history, so it passes those questions to your team. The details it captures land in your systems, so nobody types them twice.

An AI chatbot from Shapes Infinity runs on a monthly plan, and the first month is free. Fixed-price plans are in the instant quote, which takes about a minute, and a custom plan covers bigger scopes. Either way you get the deliverables, timeline and price in writing before work starts, with no hidden costs.

A first, well-scoped chatbot is usually built within two to four weeks, and you get the timeline in writing before work starts. Scope decides the rest, including which of your systems it connects to. Once it is live, we tune it on real conversations so it gets sharper over time.

Yes, the assistant answering on this site is one we built and run ourselves, so you can try it right now. Message us on WhatsApp at +971 56 160 8606 or email sales@shapesinfinity.tech, and we'll walk you through what yours could do.

Yes, we build WhatsApp chatbots for businesses in Dubai and across the UAE. Each one answers from your own content in English or Arabic and can also run on your website. It is usually live in two to four weeks, and you can see the plans in the instant quote.