Grounded, Not Guessing
Your assistant answers from your own content, prices and policies, so it stays accurate and simply hands off rather than inventing something that isn't true.
an AI-run studio · Dubai
AI chatbots & assistants · Dubai what's included
An AI assistant that actually knows your business — not a generic bot guessing at answers. We build website chat, WhatsApp and support assistants grounded in your own content, fluent in English and Arabic, with a clean handoff to your team the moment a person is needed. The assistant answering on this very site is one of ours.
Every build follows the studio standard: fast to load, built to scale, easy to find, and handed over with clear documentation.
Your assistant answers from your own content, prices and policies, so it stays accurate and simply hands off rather than inventing something that isn't true.
It asks the right questions, captures the details that matter, and routes serious enquiries to your team, so you spend time on people ready to buy.
One assistant that replies naturally in English or Arabic, matching the language your customer writes in. Bilingual conversation is core to how we build, not an add-on.
Clear rules for what it can and can't say, plus a smooth handover to a human whenever a conversation needs one. You stay in control of the edges.
Put the same assistant where your customers already are: embedded in your site and answering on WhatsApp, sharing one brain and one tone of voice.
We tune the assistant on real conversations once it's live and stay on for ongoing support, so it gets sharper as it learns what your customers ask.
One conversation to a plan, a timeline, and a transparent price — then the person you brief is the person who builds.
You tell us what the assistant needs to do; we come back with a plan, defined deliverables, a timeline and a transparent price — no hidden costs.
We ground it in your content, products and policies, set its tone in English and Arabic, and write the guardrails that keep answers on-topic.
We push it through real questions and edge cases, tune the responses, and set the exact rules for when it should hand a customer to your team.
It goes live on your site and WhatsApp, and we stay on to refine it as real conversations reveal what your customers actually ask.
What businesses ask before starting. Anything else — the AI assistant on this page answers instantly, or the team replies fast on WhatsApp.
No — we ground it in your own content, so it answers from your business rather than guessing. When something falls outside what it knows, it's built to say so and pass the customer to a human instead of inventing an answer.
Yes. Bilingual EN/AR is core to how we build, so the assistant replies naturally in whichever language your customer writes in. That matters for reaching customers across the UAE and the wider GCC.
It hands the conversation to a person. We set clear rules for when to escalate, so customers never get stuck in a loop — the assistant handles the routine and your team steps in for anything sensitive or complex.
It depends on what the assistant needs to do, so we quote from one conversation rather than a fixed menu. You get a plan, defined deliverables, a timeline and a transparent price up front, with no hidden costs.
You already are — the assistant answering on this site is one we built and run ourselves. Message us on WhatsApp at +971 56 160 8606 or sales@shapesinfinity.tech and we'll walk you through what yours could do.
Answer two or three questions and the quote builds itself — with today's price already applied.